Quality Performance Mark
The Quality Performance Mark (QPM) is the only national advocacy specific quality assessment system which applies to all forms of one to one advocacy. The QPM went live in September 2008.
Pilot groups feedback has been very positive. Comments included;
"It allowed me to think very carefully about the advocacy process"
"Has helped instil awareness of quality in everything we do"
"It has made the team really think about what we are doing and why and how we evidence the work we do."
If you would like further information, please email quality@actionforadvocacy.org.uk or see replaceyourdocuments.com.
QPM Workbook 2nd Edition
Download the QPM Workbook here more
Groups Awarded the QPM
The following advocacy providers have been assessed and awarded the Quality Performance Mark. more
Costs of the Quality Performance Mark
The costs for the QPM have been set at a level that will enable it to be thorough, self sustaining and affordable. This has been achieved by using an operational framework which reduces overheads a ... more